Jennifer Brooks, CCMA, Practice Manager
Jennifer has lived in the Valley the majority of her life, along with her husband, Ray, and three sons, Cody, Madison, and Will. Included in her family are two cats and two dogs.
She has worked in dermatology with Dr. Knoell for over eighteen years, bringing her experience in coding, billing, front office and clinical. She received her CCMA certification in 2016 through NHA and more recently, graduated from Liberty University with a degree of Bachelor of Science, focusing on Healthcare Administration.
In her spare time, Jennifer enjoys traveling, cross-stitching, cooking, and spending time with her family
MacKenzie Blackwell, CCMA, RMA, CMAA, PCA
MacKenzie, a native of the Valley, lives in Fishersville on a small hobby farm, with her daughter, Lanie, who is the current Wee Baby Miss America 2023-2024. Besides spending time with her daughter, she also enjoys her cows.
When at work, MacKenzie can be found working as a certified clinical medical assistant with Emily Hivick, PA-C. Among this, she is a certified medical administrative assistant, a registered medication administrator, and a patient care assistant. She joined our practice with three years of medical experience.
Diamond Harris, CCMA
Diamond, a valley native, lives in the Staunton are with her cats: Max, Belle, Leo, Luna, Archie, and Jinx.
When not at work, she enjoys spending time in Bath County with her boyfriend, Dakota.
Diamond is a certified clinical medical assistant and has been working in dermatology for close to three years. She can be found working with Eli Crisler, FNP, DCNP.
Rachel Carr, CCMA
Rachel a Valley native lives in the Stuarts Draft area with her husband Mike, daughter Ella and her pup Takata
When not working, Rachel enjoys spending time with her family and friends, crafting, puzzles and camping.
Rachel is a Certified Clinical Medical Assistant and has worked in the medical field for 10 years.
You will find Rachel working closely with Yara White, PA-C as well as other members of the practice.
Amy Waybright, CCMA
Amy works in the front end of our office, checking patients out and making follow up appointments.
Amy is a native of Waynesboro, where she lives with her husband, three daughters, and their rescue dog, Jolene, aka Jo. Amy enjoys the Outer Banks and spending time with her family.
Amy is a Certified Clinical Medical Assistant with over 10 years experience in the medical field. From time to time you may also find Amy helping out in the clinical department when needed.
Elizabeth (Beth) Stover
Beth can be found at our reception desk, where she meets every patient with a welcoming hello and friendly smile.
She is a native of the Shenandoah Valley, where she lives with her two children and her cat Cindy.
In her spare time she enjoys party planning, home improvement projects and spending time with family.
Beth is our social butterfly.
Victoria Hoy
Victoria works at our reception desk, welcoming patients to our office.
She was born and raised in Waynesboro, where she currently lives with her husband, three children and two dogs.
In her spare time she enjoys spending time with family, reading, painting, making jewelry and fishing.
Victoria has worked as a customer service manager for 10 years and has a certificate in Medical Billing and Coding.
Kristy Via
Kristy Via works in our billing department and is a native of Waynesboro. She has worked in the medical field for over 20 years, with 11 of those years in the dermatology field. Kristy is married to her high school sweetheart and they have 3 active boys. She loves to sing and is a member of the Waynesboro Choral Society.